This guide teaches you how to hard reset a router. Hard resetting a router restores the router to its factory default settings. The most common reason to hard reset a router is to reset the router user name and password.
Problem: Can't LogIn To Router - Forgot Router Password
Uh oh, you forgot your router user name and password. Lost passwords and user names are a common problem. Luckily there is a simple solution.
Solution: Reset Router Password to Factory Settings
Performing a hard reset on your router will reset your router to its factory default settings. This means that the router user name and password will be reset to their default settings also. After hard resetting your router you should be able to log in using the default user name and password for your router.
TroubleShooting Steps
Wait! Before hard resetting your router, we suggest that try a few troubleshooting steps that might get you logged in. Follow these three steps to troubleshoot.
- Check Router IP Address
- Try Logging In Using the Default UserName and Password
- Hard Reset the Router
Make sure that you are using the correct IP address to log in to your router. If you are unsure of your router's IP address then please take a look at our How to Find Your Router's IP Addresses page.
If you are unable to login to your router, try logging in to your router using your router's default user name and password. The default router user names and passwords for each router can be accessed on our default user name and password page.
If the steps above were not enough to get you logged in to your router then it's time to hard reset your router. Please note that hard resetting your router will reset all of your router's settings to their default settings. Your router might use a different default IP address than the IP address you are currently using. If you have trouble after hard resetting your router, please refer to TroubleShooting Step #1.
How to Hard Reset a Router
On the back or bottom of your router you should find a small pin sized reset button.
- While your router is plugged in, press and hold your router's reset button for 30 seconds. You may have to use a paperclip or pin to press your router's reset button.
- You should notice your router's lights flicker and flash. That is an indication that your hard reset is taking effect.
- After you've held your router's reset button down for 30 full seconds, allow the router to reboot. (Just leave your router alone for a few minutes and allow it to gather itself.)
- Finally, try logging in to your router once more. Remember that you must now use the default user name and password for your router. If you still are having difficulty logging in to your router, go back to TroubleShooting Step #1 and rinse and repeat.
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